Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- have always taken great care to offer the most professional service
“Derek Wiley and his staff have always taken great care to offer the most professional service through the years. I have always appreciated their willingness and expediency whenever I have had needs in the past. Their expertise is so appreciated. ”
- Have been prompt and very friendly
- Always prompt service and we trust you are searching for the best rates.
- ...explanations are thorough and helpful...
“We found Derek Wiley Agency through Dave Ramsey’s ELP program a long time ago. Sharee has been fantastic about giving us quotes and explaining information, even though initially we chose not to switch from the agent I had been insured through most of my adult life. I’m very impressed that Sharee took the time to re-run quotes for us when we asked again after a few months, and she has been gracious about answering any/all questions we’ve had along the way. Her explanations are thorough and helpful, and she never makes us feel like we’re a bother for asking. We are happy about our decision to switch to a policy through Derek Wiley Agency.”
- Trust is not a word I use casually- but Derek and Sharee have mine!
“Words cannot describe how Derek’s knowledge and patience have guided me through some difficult insurance issues. I live in the mountains and between bear and deer and laws about automobile use here in Virginia -well, these can pose some unusual problems – his advice and know-how have been invaluable. Trust is not a word I use casually- but Derek and Sharee have mine!”
- Thanks again for all the help...
“I went in to get car insurance with literally no solid knowledge on what I needed or wanted. Derek took the time to sit down and explain everything I needed to know and helped me choose the best insurance for me. Never once told me to go with the most expensive options he told me what he thought was best with his knowledge and I feel comfortable with the insurance I got. Thanks again for all the help look forward to continue working with this insurance group for a long time!”
“I originally contacted the Wileys because they are Dave Ramsey endorsed local providers and through a long series of texts and emails (my preferred method of communication) they were able to secure policies for my home and auto that State Farm, my provider for over 10 years couldn’t touch. They were full of grace when I would forget to return a message or take forever to provide info they needed. I hope I never need to file a claim but I have confidence that if I do, they will take care of me.”