Customer Reviews

Read what some of our satisfied insurance customers have to say about Derek Wiley Agency!

 
Derek Wiley Agency5
Rated 5 out of 5 based on 13 rated reviews.
  • Amy Harrell Smith
    ...explanations are thorough and helpful...Read Full Review

    “We found Derek Wiley Agency through Dave Ramsey’s ELP program a long time ago. Sharee has been fantastic about giving us quotes and explaining information, even though initially we chose not to switch from the agent I had been insured through most of my adult life. I’m very impressed that Sharee took the time to re-run quotes for us when we asked again after a few months, and she has been gracious about answering any/all questions we’ve had along the way. Her explanations are thorough and helpful, and she never makes us feel like we’re a bother for asking. We are happy about our decision to switch to a policy through Derek Wiley Agency.”

    November 17th, 2015 by Derek Wiley Agency
  • Barbara Ford-Latty
    Trust is not a word I use casually- but Derek and Sharee have mine!Read Full Review

    “Words cannot describe how Derek’s knowledge and patience have guided me through some difficult insurance issues. I live in the mountains and between bear and deer and laws about automobile use here in Virginia -well, these can pose some unusual problems – his advice and know-how have been invaluable. Trust is not a word I use casually- but Derek and Sharee have mine!”

    November 17th, 2015 by Derek Wiley Agency
  • Megan Childs
    Thanks again for all the help...Read Full Review

    “I went in to get car insurance with literally no solid knowledge on what I needed or wanted. Derek took the time to sit down and explain everything I needed to know and helped me choose the best insurance for me. Never once told me to go with the most expensive options he told me what he thought was best with his knowledge and I feel comfortable with the insurance I got. Thanks again for all the help look forward to continue working with this insurance group for a long time!”

    November 17th, 2015 by Derek Wiley Agency
  • Marianne Reynolds
    Gave good quotes in a timely manor...Read Full Review

    “Gave good quotes in a timely manor, met the needs that I had and have not tried to push other sales on me.”

    November 17th, 2015 by Derek Wiley Agency
  • Raymond Sherwood
    Office staff is always friendly when answering the phone...Read Full Review

    “Office staff is always friendly when answering the phone and I feel like a true customer when I call.I like the ability to call if I ever have any questions, and get a quick answer.”

    November 17th, 2015 by Derek Wiley Agency
  • LM
    Have been prompt and very friendly
  • CR
    Not only did you find better coverage at a cheaper price...Read Full Review

    “Not only did you find better coverage at a cheaper price, you fully explained the “why” and “what” the coverage was for.

    Thanks!”

    November 17th, 2015 by Derek Wiley Agency
  • AP
    Answered emails quickly and very professional.Read Full Review

    “Answered emails quickly and very professional.
    I have told my friends and family about them. ”

    November 17th, 2015 by Derek Wiley Agency
  • BS
    Always prompt service and we trust you are searching for the best rates.
  • AD
    The personal attention, accessibility and overall atmosphere. Great service!!!
  • JW
    Derek is always responsive and knowledgeable with any of my questions.
  • JL
    the wiley agency attended to all our needs for home and auto insuranceRead Full Review

    “the wiley agency attended to all our needs for home and auto insurance ”

    November 17th, 2015 by Derek Wiley Agency
  • RC
    Very friendly and prompt service always!Read Full Review

    “Very friendly and prompt service always! The first time I met Derek, it was as if we had always been friends.”

    November 17th, 2015 by Derek Wiley Agency
  • DK
    ...will be handled in a fast and professional manner.Read Full Review

    “I know Derek and his staff can always find the best rates for all the types of insurance I have.I don’t worry about insurance claims, because I know if I ever need to make a claim, it will be handled in a fast and professional manner.

    November 17th, 2015 by Derek Wiley Agency
  • RS
    Same coverage as State Farm at a lower price.
November 17th, 2015 by Derek Wiley Agency