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Homeowners Review From Our Reels | Derek Wiley Agency

Independent insurance agency
serving Roanoke and communities across Virginia

Your Home Has More Than One Risk. Does Your Policy Fit?

The reel raised one question. A dog-related injury, rebuilding cost, and other household changes can each reveal a different gap. Tell us what concerns you, and a licensed team member can review the coverage and tradeoffs with you.

A short video cannot tell you what your policy covers. A conversation about your home can.

  • Independent advice with access to multiple carriers
  • A practical review of limits, terms, and real claim scenarios
  • Trusted by thousands of clients across the Roanoke area and Virginia

Independent insurance agency • Risk Advisory approach

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Submitting this form does not bind, change, or guarantee insurance coverage. Coverage and eligibility are subject to policy terms, conditions, exclusions, underwriting, and carrier approval. A licensed team member will follow up.

★★★★★ 5.0 Google rating 624 Google reviews Roanoker Magazine “Gold” Winner 2021–2026

Not just another quote.

Derek Wiley Agency is a good fit for homeowners who want to understand what they are buying and why it matters. We may not be the right fit if your only goal is the lowest possible premium with no discussion of coverage tradeoffs. If you want to ask better questions and make a more informed insurance decision, we would be glad to help.

A Homeowner’s Experience

Chelsea wanted someone to look beyond the price

Hear why a detailed homeowners insurance review changed the conversation.

Chelsea shares what changed when her homeowners coverage was reviewed in detail.
Proof before promises

We’ve earned a perfect 5.0-star Google rating with 600+ reviews for a reason

That reason is simple: Effort.

We put the effort into learning the nuances of your coverage needs before you become a client. We then put the effort into supporting you personally through changes and claims as one of our valued clients.

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“Janice was an amazing agent, supporting me through the purchase of my first home. Explained everything in lots of detail and made sure that I was comfortable with every decision along the way.”
Kat Williams Google review · April 29, 2026 · 5 stars
The Roanoker Best of 2026 Gold award
The Roanoker Best of 2025 Gold award
The Roanoker Best of 2024 Gold award
The Roanoker Best of 2023 Gold award
The Roanoker Best of 2022 Gold award
The Roanoker Best of 2021 Gold award

The three most common homeowners insurance issues we help clients address

These issues can create expensive surprises when coverage is selected primarily on price instead of the risks facing the home and household.

Topic 01

Would the dwelling limit reflect rebuilding costs?

Market value, purchase price, and reconstruction cost are not the same. Labor, materials, debris removal, local code requirements, and home features all affect what it could cost to rebuild.

The Virginia SCC Homeowners Guide advises consumers not to buy on price alone and to review dwelling limits against replacement cost.

Topic 02

Which kinds of water loss are being discussed?

Inside water, backup or overflow, surface water, and flood are not interchangeable. Most homeowners insurance does not cover flood damage, and each cause of loss may be treated differently.

FEMA states that most homeowners insurance does not cover flood damage. Read more about flood insurance options we can discuss.

Topic 03

Does the liability conversation fit the household?

Guests, pets, household activity, and assets can all change the liability picture. A useful review matches the limit to the people and property actually involved—not to a default number.

Depending on your situation, we may discuss whether an umbrella policy is worth considering.

Helping you understand the actual risks you face, and protecting you from them with honesty and care

“I have been impressed with the professionalism of the office staff in Daleville. Every interaction has been done right. I needed an insurance agent that looked out for me and my family’s needs as well as their own. I would highly recommend contacting this office and talking with them about your insurance needs. In most cases, I think you’ll come out saving a few dollars on your insurance needs. Thanks again to the folks in the Derek Wiley Agency.”
John DiPasquale Google review · 3 weeks ago · 5 stars
“Janice really helped me out finding cheaper insurance. I lost my job and needed to lower bills because of a pay cut, and she got my insurance lowered tremendously. Would definitely highly recommend.”
Mike Majkowski Google review · 9 weeks ago · 5 stars
Responsive guidance

Lower Premiums Aren’t Always the Most Important Factor (But We’ll Work Hard to Get Those for You Too)

Our goal is to find the coverage package that fits your needs right now, not the package that pays us the most.

A better insurance relationship starts with three steps

Submit your review request

Use the form to tell us about your home and the concerns you want to address.

Talk with a licensed team member

We will contact you and walk through your needs, assets, risks, and anything that has changed since your current policy was put in place.

Review customized options

You will receive options shaped around your situation, along with a clear explanation of the coverage and tradeoffs involved.

What a Homeowners Insurance Review should help you understand

Derek explains why reconstruction cost and market value are not the same calculation.

Why this distinction matters

A homeowners policy pays based on the contract terms, not on what the house would sell for. Rebuilding cost depends on construction prices, debris removal, code upgrades, and the specific features of the home.

Having a policy does not answer every important question. The response to a loss depends on the facts and the policy’s terms, limits, endorsements, and exclusions.

Read our deeper walkthroughs on why a quote is not the same as a risk strategy and when cheap insurance becomes expensive during a claim.

Independent advice. Clearer decisions.

Derek Wiley Agency can evaluate options from more than one insurance carrier. That flexibility matters because we can tailor your coverage from hundreds of available coverage products, rather than the handful a single-company agency may offer. Instead of forcing your situation to fit the products available, we can shape your policy around your actual home, assets, and lifestyle.

Multiple carriers Independent access to national and regional insurance options
Licensed team Substantive insurance discussion handled by licensed staff
Virginia focused Serving Roanoke and homeowners across Virginia

Common questions

Can you get me the cheapest quote?

Of course price matters, but our review focuses on protecting your assets—not just getting you the absolute lowest premium payment. The goal is to structure a policy with the lowest cost while still protecting you from loss.

Will submitting the form change or bind coverage?

No. Coverage can be bound or changed only after speaking with a licensed insurance professional and completing the required application and underwriting process.

Do I need to be in Roanoke?

No. Derek Wiley Agency serves clients in the Roanoke area and across Virginia.

What happens after I submit the request?

A licensed team member reviews the information, follows up with any necessary questions, and explains the appropriate next step.

What is a “Risk Advisory” approach?

Many insurance agencies and companies focus on selling the lowest-cost policies to the highest number of people. That fixation on the lowest premium can create potentially catastrophic gaps in coverage that expose a client’s home, savings, possessions, and other assets to loss after a fire, flood, or lawsuit.

We focus first on those risks and customize coverage to address gaps that could leave you exposed. Your premium may be slightly higher or it may even be lower, but the goal is to make sure you understand how your assets are protected should the worst happen. Learn more about Derek Wiley Agency.

Recent customer experiences

Read what clients say about working with Derek Wiley Agency

The live review feed below contains the complete published review collection, not a hand-picked summary.

The Relationship After the Review

Lynn’s experience with Derek Wiley Agency

A careful insurance review matters. So does having a team that remains available when questions and changes come up later.

Lynn explains what she values about working with the agency.
Understanding the Policy

Steve looks beyond the price of homeowners insurance

Steve once assumed homeowners policies were basically alike. He shares why he now asks how the coverage would work if something happened.

Lynn explains what she values about working with the agency.
Understanding the Policy

Steve looks beyond the price of homeowners insurance

Steve once assumed homeowners policies were basically alike. He shares why he now asks how the coverage would work if something happened.

Steve explains why understanding policy differences matters to him.

Understand the risk before the policy is tested.

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Request A Strategy Call

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Customer Reviews
Rated 5 out of 5

Great customer service and out of this world rates!!!

NL
Nicole L
Rated 5 out of 5

So Helpful and polite!

DD
Dolores D
Rated 5 out of 5

They were prompt in returning my inquiry and quickly responsive...

CW
Charles W
Rated 5 out of 5

The rates were competitive and the overall experience was great.

JA
Jeff A
Rated 5 out of 5

...they are ALL great agents at the Derek Wiley Agency, Inc.

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Don W
Specializing In ERIE Insurance
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