Customer Testimonials

Read what some of our satisfied insurance customers have to say about Derek Wiley Agency!

  • CH
    have always taken great care to offer the most professional service

    “Derek Wiley and his staff have always taken great care to offer the most professional service through the years. I have always appreciated their willingness and expediency whenever I have had needs in the past. Their expertise is so appreciated. ”

  • LM
    Have been prompt and very friendly
  • CR
    Not only did you find better coverage at a cheaper price...

    “Not only did you find better coverage at a cheaper price, you fully explained the “why” and “what” the coverage was for.

    Thanks!”

  • AP
    Answered emails quickly and very professional.

    “Answered emails quickly and very professional.
    I have told my friends and family about them. ”

  • BS
    Always prompt service and we trust you are searching for the best rates.
  • Amy Harrell Smith
    ...explanations are thorough and helpful...

    “We found Derek Wiley Agency through Dave Ramsey’s ELP program a long time ago. Sharee has been fantastic about giving us quotes and explaining information, even though initially we chose not to switch from the agent I had been insured through most of my adult life. I’m very impressed that Sharee took the time to re-run quotes for us when we asked again after a few months, and she has been gracious about answering any/all questions we’ve had along the way. Her explanations are thorough and helpful, and she never makes us feel like we’re a bother for asking. We are happy about our decision to switch to a policy through Derek Wiley Agency.”

  • Barbara Ford-Latty
    Trust is not a word I use casually- but Derek and Sharee have mine!

    “Words cannot describe how Derek’s knowledge and patience have guided me through some difficult insurance issues. I live in the mountains and between bear and deer and laws about automobile use here in Virginia -well, these can pose some unusual problems – his advice and know-how have been invaluable. Trust is not a word I use casually- but Derek and Sharee have mine!”

  • Megan Childs
    Thanks again for all the help...

    “I went in to get car insurance with literally no solid knowledge on what I needed or wanted. Derek took the time to sit down and explain everything I needed to know and helped me choose the best insurance for me. Never once told me to go with the most expensive options he told me what he thought was best with his knowledge and I feel comfortable with the insurance I got. Thanks again for all the help look forward to continue working with this insurance group for a long time!”

  • Marianne Reynolds
    Gave good quotes in a timely manor...

    “Gave good quotes in a timely manor, met the needs that I had and have not tried to push other sales on me.”

  • Raymond Sherwood
    Office staff is always friendly when answering the phone...

    “Office staff is always friendly when answering the phone and I feel like a true customer when I call.I like the ability to call if I ever have any questions, and get a quick answer.”